Retail Rejects Episode 04, Venti and Grande Britney bend the rules to settle a customer trying to return items. Elsewhere, Michelle is summoned to soothe an upset shopper.
Retail Rejects Episode 05, A customer’s request tests Charlie’s ability to maintain her composure, and Ella struggles with her confidence on the sales floor.
Retail Rejects Episode 09, Reeling from Venti’s absence, Grande’s patience for Damien wanes and Damien continues to alienate his associates. Ella surprises Charlie.